Refund & Return Policy

At Daily Goods Hub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

Return Eligibility

To qualify for a return, your item must:

• Be unused and in its original condition.

• Be returned with all original packaging, accessories, and any included documentation.

• Include proof of purchase (order confirmation or receipt).

Items returned without prior authorization may not be accepted.

How to Request a Return

To request a return, please contact us at:

Email: dailygoodshub@dailygoodshub.shop

Once your request is approved, we will provide detailed return instructions, including the return address if applicable.

Please do not send items back without contacting us first.

Return Shipping Costs

If the item is damaged, defective, or incorrect:

We will cover the return shipping costs.

If you change your mind or ordered the wrong item:

You are responsible for the return shipping costs.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue so we can resolve it as quickly as possible.

Refund Process

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Used products

• Products damaged after delivery due to misuse

• Items returned without original packaging

• Gift cards (if applicable)

Order Cancellations

Orders may be cancelled before they have been dispatched.

If your order has already been shipped, you will need to follow our standard return process after delivery.

Please note that customers are responsible for ensuring returned items are securely packaged to prevent damage during transit. We recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit.

Return Address

Business Name: Daily Goods Hub

Registered Company: EALING PLUMBERS LIMITED

Return Address:

21 JULIEN ROAD
EALING
LONDON
W5 4XA
UNITED KINGDOM

Email: dailygoodshub@dailygoodshub.shop

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)