Privacy policy

Privacy Policy

Last updated: July 28, 2026

Daily Goods Hub operates this store and website, offering premium BBQ grills, barbecue accessories, grilling tools, outdoor cooking equipment, and related products to provide customers with a seamless outdoor cooking shopping experience (the "Services"). Daily Goods Hub is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, add to your cart, wishlist, purchase, return, exchange or cancel, and your transaction history.

  • Communications with us including the information you include in customer support inquiries.

  • Device information including information about your device, browser, network connection, IP address and other unique identifiers.

  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.

  • Automatically through cookies and similar technologies when you use our Services.

  • Service providers that help us operate our business.

  • Business partners and other third parties where permitted by law.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including performing our contract with you, processing payments, fulfilling your orders for BBQ grills, barbecue accessories, outdoor cooking equipment, and related products, remembering your preferences, sending order notifications, processing purchases, returns, exchanges and cancellations, managing your account, arranging shipping, facilitating returns, enabling product reviews, and recommending BBQ grills, barbecue accessories, outdoor cooking equipment, and related products based on your interests and previous purchases. We also use this information to continually improve our Services.

Marketing and Advertising

We may send marketing, promotional and advertising communications by email, SMS or post. We may also display advertisements for BBQ grills, barbecue accessories, grilling tools, outdoor cooking equipment, and related products on our Services and third-party websites based on your browsing activity, previous purchases, or items added to your cart.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraud or other unlawful activity, and protect our business and customers.

Communicating with You

We use your information to respond to inquiries, provide customer support, and communicate about your orders and our Services.

Legal Reasons

We may process personal information to comply with legal obligations, respond to lawful requests from authorities, resolve disputes, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information:

  • To Shopify and trusted service providers such as payment processors, shipping carriers, cloud hosting providers, analytics providers, and customer support providers.

  • To business and marketing partners for advertising purposes where permitted by law.

  • When you request or authorize us to share information with third parties.

  • Within our corporate group.

  • In connection with a merger, acquisition, sale of assets, bankruptcy, or where required by law.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes certain personal information to operate and improve the Services. Information you provide may be transferred to Shopify and its trusted partners. To learn more, please review Shopify's Privacy Policy and Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

Security and Retention of Your Information

We use appropriate security measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt Out of Targeted Advertising

  • Right to Manage Marketing Preferences

You may exercise these rights by contacting us using the details below.

Complaints

If you have concerns about how we process your personal information, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country, including outside the United Kingdom or European Economic Area, using legally recognized transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: dailygoodshub@dailygoodshub.shop

Company Information

EALING PLUMBERS LIMITED

21 JULIEN ROAD

EALING

LONDON

W5 4XA

UNITED KINGDOM